Stone's Roofing & Remodeling: What to Know Before You Call

Who Stone's Roofing & Remodeling is and what they do

Stone's Roofing & Remodeling is a South Carolina-based contractor that handles roof repair, replacement, and home remodeling work. The company operates across the state and works with both residential homeowners and insurance claims. If you're looking at a local roofer rather than a national chain, Stone's is one option to research alongside others in your area.

The company's scope includes roof inspections, repairs for storm damage or wear, full roof replacements, and broader remodeling projects. Like any contractor, they're worth comparing against other local estimates before you commit to work.

Key Takeaways

• Stone's Roofing & Remodeling is a South Carolina contractor offering roof repair, replacement, and remodeling services to homeowners and insurance claims.
• You should get written estimates from multiple roofers before deciding, including details on materials, labor, timeline, and warranty terms.
• Verify that any contractor you hire is licensed, insured, and bonded in South Carolina before signing a contract.
• Insurance claims for roof damage require documentation—photos, inspection reports, and repair estimates—that a reputable contractor can help you gather.
• Payment terms, project timeline, and cleanup responsibilities should all be in writing before work begins.

How to evaluate a roofing contractor

Before you call Stone's or any roofer, know what to look for. A solid contractor will provide a written estimate that breaks down materials, labor costs, and timeline. They should be willing to explain why they recommend certain materials and how long the work will take.

Check that the contractor is licensed by the South Carolina Department of Labor, Licensing and Regulation (SCDHEC). You can verify this online. They should also carry liability insurance and workers' compensation coverage—ask to see proof before work starts. A bond protects you if the contractor fails to finish the job or meet contract terms.

Ask for references from recent projects in your area, and follow up with at least two or three. A contractor who's been in business locally for several years and has a track record with your neighbors is generally a safer bet than someone brand new to the region.

What to include in a roofing contract

Never start work without a signed contract. The contract should specify the exact scope of work—what's being repaired or replaced, which materials will be used, and the total cost. It should include a start date and expected completion date, though weather delays are normal for roofing.

The contract should state the warranty terms: how long the materials are covered, how long the labor is covered, and what that coverage includes. It should also detail payment terms—whether you pay in full upfront, in stages as work progresses, or upon completion. For insurance claims, the contract should clarify who handles communication with the insurance company and how the payment will be processed.

Include cleanup expectations: will the contractor remove old roofing materials, clean up debris, and restore the yard? This matters more than it sounds, especially after a full replacement. Get the contractor's contact information for questions or problems after the job is done.

Working with insurance claims

If you're filing an insurance claim for roof damage—from a storm, hail, or other covered event—the contractor's role is important. Many homeowners don't realize they can choose their own contractor rather than using one the insurance company recommends. Stone's or another local roofer can inspect the damage, document it with photos and measurements, and provide a detailed estimate that supports your claim.

The insurance company will send an adjuster to assess the damage. Having a contractor's professional report and estimate strengthens your position if there's a dispute over the damage amount. Some contractors will work directly with the insurance company on payment; others require you to handle that. Clarify this before you sign.

Keep all documentation: photos of damage, the adjuster's report, the contractor's estimate, and any correspondence with the insurance company. If the insurance payout doesn't cover the full repair cost, you'll know upfront what your out-of-pocket expense will be.

Questions to ask before hiring

When you contact a roofing contractor, have a list ready. Ask how long they've been in business, whether they're licensed and insured, and how many projects like yours they've completed. Ask about their warranty—both on materials and labor—and what happens if something goes wrong after the job is done.

Ask whether they handle insurance claims directly or if you'll manage that communication. Ask about their timeline: when can they start, how long will the work take, and what happens if weather delays the project? Ask what happens to your property during the work—will they protect landscaping, move vehicles, or cover windows?

Ask for the estimate in writing and whether there are any additional costs that might come up once work begins. A contractor who's evasive about these questions or pressures you to decide quickly is a red flag.

Getting multiple estimates

Never hire the first roofer you call. Get at least two or three written estimates from different contractors. This gives you a sense of the market rate in your area and lets you compare not just price but also the scope of work each contractor proposes.

If one estimate is significantly lower than the others, ask why. It might be because they're using cheaper materials, cutting corners on labor, or haven't fully understood the scope. If one is significantly higher, ask what extra value they're providing. A middle-range estimate from a well-reviewed local contractor is often the safest choice.

Keep the estimates organized and compare them side by side. Note the materials proposed, the warranty terms, the timeline, and the total cost. This makes the decision clearer and gives you leverage if you want to negotiate with your preferred contractor.

Red flags to watch for

Be cautious of contractors who demand full payment upfront before any work begins. Legitimate roofers typically ask for a deposit—often 25 to 50 percent—with the balance due upon completion or in stages as work progresses. A contractor who wants all the money before they start has little incentive to finish the job well.

Avoid contractors who pressure you to decide immediately or who claim they're only in your area for a limited time. This is a common sales tactic and usually means they're not local and won't be around if problems arise. Similarly, be wary of door-to-door roofers who show up after a storm offering to inspect your roof for free and then push you to sign a contract on the spot.

If a contractor can't or won't provide references, proof of licensing, or a written estimate, move on. These are basic professional standards, and any legitimate contractor will meet them without hesitation.

Frequently Asked Questions

How do I know if my roof needs repair or replacement?

A professional inspection is the only way to know for certain. A roofer will look for missing or damaged shingles, leaks, sagging, and signs of age. If your roof is nearing the end of its lifespan (typically 20 to 25 years for asphalt shingles) and has multiple problem areas, replacement may be more cost-effective than repeated repairs. A contractor can explain the options and costs for both.

What's the difference between a roofing contractor and a general contractor?

A roofing contractor specializes in roof work and typically has deeper expertise in materials, installation, and repair. A general contractor may handle roofing as part of a broader range of services but might not have the same specialization. For roof-specific work, a roofing specialist is usually the better choice.

Can I file an insurance claim if my roof is old?

Yes, but the payout depends on your policy and the cause of damage. If a storm or covered event damaged an older roof, you can file a claim. The insurance company may depreciate the payout based on the roof's age, so you might not recover the full replacement cost. Review your policy or ask your agent what's covered.

What should I do if the contractor damages my property during the work?

This is why insurance and bonding matter. A reputable contractor's liability insurance covers accidental damage to your property during the job. If damage occurs, document it with photos and report it to the contractor immediately. Get the incident in writing and follow up with the contractor's insurance company if needed.

How long does a roof replacement typically take?

A full roof replacement on a standard residential home usually takes three to five days, depending on the size of the roof, weather, and the complexity of the work. The contractor should give you a timeline in the contract, though weather delays are common. Ask what happens if the job takes longer than expected.