What to Expect When Working With Spencer's Roofing & Remodeling in South Carolina
Spencer's Roofing & Remodeling serves residential and commercial properties across South Carolina
Spencer's Roofing & Remodeling is a South Carolina-based contractor that handles roof repair, replacement, and remodeling work for homes and businesses. The company works with property owners who need anything from storm damage assessment to full roof replacement, as well as broader renovation projects. They operate across multiple counties in the state and work directly with homeowners, property managers, and commercial clients.
Like any roofing contractor, Spencer's works within South Carolina's licensing and insurance requirements. Before hiring any roofer—including Spencer's—you should verify their licensing status through the South Carolina Department of Labor, Licensing and Regulation (SCDHEC) and confirm they carry current liability and workers' compensation insurance. This protects you if something goes wrong during the job.
Key Takeaways
- Spencer's Roofing & Remodeling handles roof repair, replacement, and remodeling for residential and commercial properties throughout South Carolina.
- You should always verify a contractor's license and insurance before signing a contract, regardless of their reputation or how long they've been in business.
- Storm damage claims often require a contractor's assessment and documentation before your insurance will process payment.
- Get written estimates from multiple contractors so you can compare scope of work, materials, and timeline before deciding.
- A detailed contract should specify what materials will be used, the project timeline, payment schedule, and cleanup responsibilities.
How to verify Spencer's licensing and insurance
South Carolina requires roofing contractors to hold a license issued by SCDHEC. You can search for Spencer's Roofing & Remodeling on the SCDHEC website under "Contractor License Verification" to confirm their license is current and in good standing. This takes about five minutes and gives you peace of mind that the company meets state standards.
Ask Spencer's directly for proof of liability insurance and workers' compensation coverage. They should provide certificate numbers and the names of their insurance carriers. If a worker is injured on your property and the company lacks workers' comp, you could be held liable for medical costs and lost wages. Insurance also protects you if the work damages your home or a neighbor's property.
What to do before getting a roofing estimate
Document any damage you've noticed—take photos of leaks, missing shingles, sagging areas, or visible wear. If a storm caused the damage, photograph it immediately and file a claim with your homeowner's or commercial insurance as soon as possible. Insurance companies often require damage documentation within a specific timeframe, and delays can affect your claim.
Know your roof's age and material type if possible. This information helps contractors give you an accurate estimate and tells you whether repair or replacement makes more sense. A roof nearing the end of its lifespan (typically 20–25 years for asphalt shingles, longer for metal or tile) may be cheaper to replace than repeatedly repair. Spencer's can assess this during their site visit.
Getting and comparing written estimates
Contact Spencer's and at least two other local roofing contractors to request written estimates. A good estimate should list the specific materials to be used (shingle type, underlayment, flashing material), the square footage being covered, labor costs, disposal fees, and the project timeline. It should also specify whether the old roof will be removed or new material installed over it.
Compare not just price but scope. A lower estimate might exclude gutter work, flashing replacement, or proper ventilation—things that affect how long your roof lasts. Ask each contractor why their price differs from the others. If one estimate is significantly lower, ask what's being left out. The cheapest option often costs more in the long run if the work fails early.
Understanding the contract and payment terms
Before work begins, Spencer's should provide a detailed contract that includes the project scope, materials, start and end dates, total cost, and payment schedule. Many contractors require a deposit (often 25–50% of the total) before starting, with the balance due upon completion. Some offer financing options if the full cost is a burden.
The contract should also specify who handles cleanup, whether old materials are hauled away or left for you to dispose of, and what warranty covers the work. Ask whether the warranty is from Spencer's (labor warranty) or from the material manufacturer (product warranty)—these are different. A labor warranty typically covers defects in installation for one to five years; a manufacturer's warranty covers the shingles or materials themselves for much longer.
Working with your insurance company on claims
If your roof damage is covered by insurance, your insurer may send an adjuster to assess it before approving payment. Spencer's can provide documentation and photos to support your claim, and some contractors will work directly with adjusters. Ask Spencer's whether they've handled insurance claims before and whether they'll communicate with your adjuster on your behalf.
Insurance typically pays the contractor directly or reimburses you after the work is complete. Understand your deductible—you'll pay that amount out of pocket before insurance covers the rest. If the damage is extensive, the insurance payout may not cover the full cost, and you'll need to cover the difference yourself or negotiate with Spencer's on payment terms.
What happens during and after the roof work
Roofing projects usually take one to three days depending on roof size and complexity. Spencer's crew should protect your property—tarping landscaping, securing gutters, and cleaning up debris daily. Ask about their safety practices, especially if you have children or pets. Roofers work at heights and use power tools, so a professional operation will have clear safety protocols.
After the work is done, inspect the roof with Spencer's before final payment. Look for clean lines, properly sealed seams, and no debris left behind. Ask for a final walkthrough and get written confirmation that the work is complete. Keep all receipts, warranties, and photos for your records—you'll need them if issues arise later or if you sell the property.
Frequently Asked Questions
How long does a typical roof replacement take?
Most residential roof replacements take one to three days, depending on the roof size, pitch, and weather. Larger commercial roofs or complex jobs may take longer. Spencer's should give you a timeline in the contract and let you know if weather delays are expected.
What's the difference between roof repair and replacement?
Repair fixes specific damage—a few missing shingles, a leak, or storm damage to one section. Replacement removes the entire old roof and installs new material. If your roof is old or has widespread damage, replacement is usually more cost-effective than repeated repairs.
Do I need to be home while the work is happening?
You don't have to stay home, but it's helpful to be available for questions or to inspect the work at the end of the day. Make sure Spencer's knows how to reach you if they find unexpected damage or need clarification on the scope.
What should I do if I notice a problem after the work is finished?
Contact Spencer's immediately and describe the issue in detail. Most contractors will return to fix defects covered under their labor warranty. Document the problem with photos and keep records of all communication. If Spencer's doesn't respond, contact your local Better Business Bureau or the South Carolina Department of Labor, Licensing and Regulation.
Can Spencer's help with insurance claims?
Many roofing contractors work with insurance adjusters and can provide documentation to support your claim. Ask Spencer's directly whether they handle insurance work and whether they'll communicate with your adjuster. Some contractors require full payment upfront; others will wait for insurance reimbursement.