What to Know About Shelley Custom Roofing & Construction in South Carolina

Who Shelley Custom Roofing & Construction Is and What They Do

Shelley Custom Roofing & Construction is a roofing contractor operating in South Carolina that handles both residential and commercial roof work. The company takes on full roof replacements, repairs, and construction projects beyond roofing alone—hence the "Construction" part of the name. If you are looking at a roofer in the state, Shelley is one option among many, and understanding how they work and what to expect from them matters before you call.

Like most roofing contractors in South Carolina, Shelley operates within a market where weather—particularly hurricanes, heavy rain, and summer heat—drives much of the work. Homeowners and business owners often need roofing help after storms or when an aging roof starts to fail. Knowing what a contractor does, how they price work, and what their reputation looks like helps you decide whether to get a quote from them or look elsewhere.

Key Takeaways

• Shelley Custom Roofing & Construction handles roof replacements, repairs, and broader construction work for both homes and businesses in South Carolina.
• Before hiring any roofing contractor, you should get multiple quotes, check their licensing and insurance, and ask for references from past jobs.
• South Carolina roofing contractors must be licensed, and you can verify a contractor's license through the South Carolina Department of Labor, Licensing and Regulation.
• Roof work often involves dealing with insurance claims after storms, so ask whether a contractor has experience working with insurance companies and adjusters.
• The cost and timeline for roofing work depend on the size of the roof, materials chosen, weather, and whether the job uncovers hidden damage once work begins.

How to Vet Any Roofing Contractor, Including Shelley

Before you hire Shelley or any roofer, take the same steps with each one. First, confirm they hold a current license from the South Carolina Department of Labor, Licensing and Regulation. You can search their database online to verify the license number, what type of work it covers, and whether any complaints or disciplinary actions appear on record. A licensed contractor has met training and testing requirements; an unlicensed one has not.

Second, ask for proof of liability insurance and workers' compensation insurance. Liability insurance protects you if the contractor damages your property during the job. Workers' compensation protects their employees if someone gets hurt on your roof. Ask them to provide a certificate of insurance naming you as an additional insured, and call the insurance company to confirm the policy is active—not expired or cancelled. Never take a contractor's word for it.

Third, get at least three written quotes from different contractors. Each quote should spell out the scope of work (what materials, how many squares of roofing, what prep work is included), the total price, the timeline, and what happens if the job takes longer or costs more than estimated. Quotes that are far lower than others may signal corners being cut; quotes that are far higher may not reflect the actual market in your area.

Fourth, ask for references—at least three—from jobs completed in the past year or two. Call those references and ask whether the work was done on time, on budget, and to their satisfaction. Ask whether they would hire the contractor again. References matter more than a polished website.

Understanding Roofing Costs and What Affects the Price

Roofing costs in South Carolina vary widely depending on the size of your roof, the materials you choose, and the complexity of the job. A simple repair might cost a few hundred dollars; a full roof replacement on a large home can run into the tens of thousands. The contractor's experience, local labor costs, and current material prices all play a role.

When you get a quote, ask the contractor to break down the price: how much for labor, how much for materials, how much for disposal of the old roof, and whether there are any contingencies if hidden damage is found once work starts. Many roofing jobs uncover rot, structural damage, or other problems once the old roof comes off. A good contractor will tell you upfront that the price may change if that happens and will show you the damage before proceeding.

Materials matter too. Asphalt shingles are the most common and least expensive. Metal roofing, tile, and slate cost more but last longer. Ask what warranty comes with the materials and what warranty the contractor offers on their labor. Some warranties cover only defects in workmanship; others cover weather damage or leaks for a set period. Read the warranty terms carefully.

Working With Insurance After a Storm

Many South Carolina homeowners need roofing work after hurricanes, hail, or severe thunderstorms. If your roof is damaged and you have homeowners insurance, you will likely file a claim. The insurance company will send an adjuster to inspect the damage and determine what they will pay for repairs or replacement.

Some roofing contractors have experience working directly with insurance adjusters and can help you navigate the process. When you call for a quote, ask whether they have handled insurance claims before and whether they can provide a detailed damage assessment that the insurance company will accept. Some contractors will even attend the adjuster's inspection to make sure the damage is properly documented. This can speed up the claim process and help ensure you get paid for the full scope of work needed.

Be cautious of contractors who pressure you to file a claim, promise to handle everything for you, or may provide a specific insurance payout. Insurance decisions are made by the insurance company, not the contractor. A reputable contractor will explain the process, help you document damage, and work with the adjuster—but will not promise an outcome.

Timeline and Weather Considerations

Roofing work in South Carolina is weather-dependent. Rain stops the job, and high heat can make shingles difficult to work with. Most contractors can complete a roof replacement in one to three days, depending on the size and complexity, but weather delays are common. Ask the contractor how they handle weather interruptions and whether the timeline they quote accounts for typical South Carolina weather patterns.

Spring and fall are the busiest seasons for roofing in the state, so contractors may have longer wait times during those periods. If your roof is leaking or damaged, you may not have the luxury of waiting. Some contractors offer emergency or expedited service, though this usually costs more. Discuss timing upfront so you know what to expect.

Questions to Ask Before Hiring

When you contact Shelley Custom Roofing & Construction or any contractor, have a list of questions ready. Ask how long they have been in business, whether they are licensed and insured, what their warranty covers, whether they handle insurance claims, and what their payment terms are. Ask whether they will provide a written contract that spells out the scope of work, price, timeline, and what happens if the job changes.

Ask whether they will clean up debris and haul away the old roof, or whether you are responsible for that. Ask what happens if weather delays the job or if hidden damage is found. Ask for a timeline and whether they will provide updates as the work progresses. A contractor who takes time to answer your questions thoroughly is usually a better choice than one who rushes through the conversation.

Frequently Asked Questions

How do I know if a roofing contractor is licensed in South Carolina?

You can search the South Carolina Department of Labor, Licensing and Regulation website to verify a contractor's license. Enter their name or license number, and the database will show whether their license is current, what type of work it covers, and any disciplinary history. Always verify before hiring.

What should I do if a contractor's quote seems too low?

A quote that is significantly lower than others may mean the contractor is cutting corners on materials or labor, or they may have underestimated the scope of work. Ask them to explain what is included in their price and compare it line-by-line with other quotes. If you still cannot understand why it is lower, that is a red flag.

Can a roofing contractor help me with my insurance claim?

Yes, many contractors have experience working with insurance adjusters and can provide damage assessments and documentation to support your claim. However, the insurance company makes the final decision on what they will pay. A good contractor will help you document damage and work with the adjuster, but will not may provide a specific payout.

What is the difference between a roof repair and a roof replacement?

A repair fixes a specific problem—a leak, missing shingles, or damaged flashing—without replacing the entire roof. A replacement removes the old roof and installs a new one. A contractor can tell you which one your roof needs after an inspection. Sometimes a repair is all that is necessary; sometimes the roof is too old or damaged to repair cost-effectively.

How long does a roof replacement take?

Most residential roof replacements take one to three days, depending on the size of the roof and weather conditions. Larger commercial roofs may take longer. Weather delays are common in South Carolina, so ask the contractor for a realistic timeline that accounts for potential rain or heat.