What to Know About New View Contracting for Your Roof
New View Contracting is a roofing company based in South Carolina
New View Contracting operates as a roofing contractor serving South Carolina homeowners and property managers. The company handles roof installation, repair, and replacement work across the state. Like any contractor you hire for a major home project, it helps to understand what they do, how to contact them, and what questions to ask before signing a contract.
This guide covers the basics of working with a roofing contractor in South Carolina—what to expect from the process, how to prepare, and what protections exist if something goes wrong. Whether you are considering New View Contracting or comparing multiple bids, these steps apply to any roofing work in the state.
Key Takeaways
- Get written estimates from at least two or three roofing contractors before deciding, so you can compare price, materials, and timeline.
- Check that any contractor you hire holds a current South Carolina roofing license and carries liability insurance and workers' compensation coverage.
- A roofing contract should specify the materials used, the work timeline, payment schedule, and what happens if weather delays the job.
- South Carolina's Residential Builders Commission handles complaints about licensed contractors, and you can file a complaint if work does not meet standards.
How to get a roofing estimate and compare bids
Contact the contractor directly by phone or through their website to request an estimate. Most roofing companies will schedule a time to inspect your roof in person, measure the area, and assess what work is needed. This visit is usually free and takes 30 minutes to an hour. Bring any photos of damage, previous repair receipts, or insurance documents if you have them—these help the contractor give you an accurate quote.
Ask each contractor for a written estimate that includes the roofing material (asphalt shingles, metal, tile, or other), the square footage being covered, labor costs, and the total price. Also ask about the warranty on materials and workmanship, how long the job will take, and whether they handle permit applications. Getting three estimates lets you spot pricing that seems too low (which can signal cut corners) or too high (which may not reflect the actual work needed).
Checking a contractor's license and insurance
South Carolina requires roofing contractors to hold a license issued by the Residential Builders Commission. Before you hire anyone, ask for their license number and verify it on the Residential Builders Commission website at www.llr.state.sc.us/rbc. The site lets you search by contractor name or license number and shows whether the license is current and in good standing.
Also ask the contractor for proof of liability insurance and workers' compensation coverage. Liability insurance protects you if the contractor damages your property during the job. Workers' compensation covers medical costs if a worker is injured on your roof—without it, you could be held responsible. Request a certificate of insurance and verify the coverage amounts are adequate for the size of your project. A contractor who cannot or will not provide this documentation is a red flag.
What to include in a roofing contract
A written contract protects both you and the contractor by spelling out exactly what work will be done and what you will pay. The contract should list the roofing materials by brand and type, the square footage of the roof, the start date and expected completion date, and the total cost. It should also specify the payment schedule—for example, a deposit when you sign, a payment at the halfway point, and a final payment when the work is done.
Include a clause about what happens if weather delays the job, who is responsible for removing old roofing materials, whether the contractor will pull permits, and what warranty covers the work after completion. Ask whether the warranty is from the contractor, the material manufacturer, or both, and for how long. Get the contract in writing before any work begins, and do not pay the full amount upfront—this protects you if the contractor abandons the job.
Understanding roofing permits and inspections in South Carolina
Most roof replacements and major repairs in South Carolina require a permit from your local building department. The contractor usually handles this, but confirm it in your contract. The permit process typically takes a few days to a week, and the building department will inspect the work when it is complete to ensure it meets code. This inspection protects you by verifying the work was done safely and correctly.
If you are filing an insurance claim for roof damage, your insurance company may require a permit and inspection as part of the claim process. Ask your contractor whether they have experience working with insurance claims in your area—some contractors specialize in this and can help coordinate with the adjuster.
What to do if there is a problem with the work
If the contractor does not complete the work as promised, does poor-quality work, or abandons the job, you have options. First, contact the contractor in writing (email or certified mail) and describe the problem. Give them a reasonable deadline to fix it—usually 10 to 14 days. Keep copies of all communication and take photos of any defects.
If the contractor does not respond or refuses to fix the problem, you can file a complaint with the South Carolina Residential Builders Commission. You can submit a complaint online at www.llr.state.sc.us/rbc or by mail. The commission investigates complaints about licensed contractors and can take action if they find a violation. You can also pursue a small claims lawsuit if the cost of repairs is within your county's small claims limit, or hire a lawyer for larger disputes.
Questions to ask before hiring a roofing contractor
Beyond the basics, ask the contractor how many years they have been in business, whether they have references from recent jobs in your area, and what their process is for cleanup after the work is done. Ask whether they will remove the old roofing or leave it for you to handle, and whether the price includes disposal. learn about they offer financing options if the cost is high, and whether they work with your insurance company if you are filing a claim.
Ask what happens if you are not satisfied with the work—do they offer a money-back may provide or will they redo sections at no charge? Clarify who is responsible if weather damages the roof during the job, and whether they carry a bond (a type of insurance that protects you if the contractor fails to complete the work). These conversations upfront prevent misunderstandings later.
Frequently Asked Questions
How long does a typical roof replacement take?
Most residential roof replacements take one to three days, depending on the size of the roof, the weather, and the complexity of the job. Larger roofs or those with multiple layers of old shingles may take longer. Your contractor should give you a timeline in the written estimate.
What is the difference between roof repair and roof replacement?
Repair fixes specific damage—a leak, missing shingles, or damaged flashing—without replacing the entire roof. Replacement removes the old roof and installs a new one. If your roof is older than 15 to 20 years or has widespread damage, replacement is usually more cost-effective than repeated repairs.
Can I file a complaint if the contractor is not licensed?
The Residential Builders Commission only handles complaints about licensed contractors. If you hired an unlicensed contractor, you may pursue a civil lawsuit or small claims case, but you have fewer protections. This is why checking the license before you hire is important.
Does homeowners insurance cover roof damage?
Most homeowners policies cover roof damage from storms, wind, or hail, but not from wear and tear or poor maintenance. Your insurance company will send an adjuster to inspect the damage and determine what they will pay. Deductibles vary by policy, so check your coverage before filing a claim.
What should I do if the contractor asks for full payment before starting work?
Avoid contractors who demand full payment upfront. A reasonable payment schedule is a deposit (usually 25 to 50 percent) when you sign the contract, a payment at the halfway point, and the final payment when the work is complete and inspected. This protects you if the contractor does not finish the job.