MD Roofing and Repair: What to Know Before You Hire

MD Roofing and Repair is a South Carolina roofing contractor based in the Midlands region

MD Roofing and Repair operates as a local roofing company serving South Carolina homeowners and businesses. The company handles roof repairs, replacements, and maintenance work across residential and commercial properties. Like any contractor you might hire for roofing work, it's worth understanding what questions to ask, what to expect during the process, and how to protect yourself as a customer.

Before hiring any roofing contractor—including MD Roofing and Repair—you should verify their licensing, insurance coverage, and track record. South Carolina requires roofing contractors to be licensed through the South Carolina Department of Labor, Licensing and Regulation (SCDHEC). You can check a contractor's license status on the SCDHEC website by searching their name or license number.

Key Takeaways

• Verify that MD Roofing and Repair holds a current South Carolina roofing contractor license through SCDHEC before signing any contract.
• Ask for proof of general liability insurance and workers' compensation insurance to protect yourself if someone is injured on your property.
• Request written estimates from multiple contractors so you can compare pricing, materials, and scope of work side by side.
• Get a detailed contract in writing that specifies the work to be done, materials used, timeline, payment schedule, and warranty terms.
• Check references and online reviews from past customers to understand the company's reputation for quality and customer service.

What to verify before hiring

Start by confirming the contractor's license. Visit the SCDHEC website and search for MD Roofing and Repair by company name or license number. An active license means the company has met South Carolina's training and testing requirements. A lapsed or suspended license is a red flag.

Next, ask for proof of insurance. You need two types: general liability insurance (which covers property damage or injury at your home) and workers' compensation insurance (which covers employees if they're hurt on the job). A contractor without workers' compensation is a serious risk—if a worker is injured, you could be held liable. Request a certificate of insurance and verify it's current by checking the expiration date.

Ask how long the company has been in business and whether they specialize in the type of work you need. A contractor experienced with metal roofing, for example, may not be the best choice if you need asphalt shingle repair. Get the names and phone numbers of at least three recent customers and call them to ask about their experience.

Getting a written estimate and contract

Never hire a roofer based on a phone quote or a handshake agreement. Request a written estimate that breaks down the cost of labor, materials, and any additional fees. The estimate should specify what materials will be used (brand and type of shingles, flashing, underlayment, etc.), the scope of work (how many squares of roofing, whether old material will be removed, what areas will be repaired or replaced), and the timeline for completion.

Once you've chosen a contractor, insist on a written contract before any work begins. The contract should include the project description, start and end dates, payment schedule, warranty information, and what happens if the work isn't finished on time or meets quality standards. South Carolina law does not require roofing contractors to provide a specific warranty period, so this is something you negotiate directly with the company.

Be cautious of contractors who demand full payment upfront. A typical payment schedule is a deposit (often 25 to 50 percent) when the contract is signed, a progress payment when materials arrive or work is halfway done, and a final payment when the work is complete and inspected. Never pay in cash for a large project—use a check or credit card so you have a record.

Understanding roofing materials and timelines

South Carolina's climate—hot, humid summers and occasional severe weather—affects how long roofing materials last and which types perform best. Asphalt shingles are the most common and affordable option, typically lasting 15 to 20 years in South Carolina's conditions. Metal roofing is more durable (25 to 50 years) but costs more upfront. Tile and slate are premium options that can last 50 years or longer.

Ask the contractor which materials they recommend for your specific roof pitch, climate exposure, and budget. A reputable contractor will explain why they're suggesting a particular material, not just the cheapest option. They should also discuss ventilation and underlayment, which are critical to preventing moisture damage and extending roof life in humid climates.

A typical roof replacement takes three to five days for a standard residential home, depending on size, complexity, and weather. Repairs can often be completed in a day or two. The contractor should give you a realistic timeline and explain what could cause delays (bad weather, structural issues discovered during removal, supply shortages).

What to expect during the work

Before work starts, clarify what the contractor will do about protecting your property. Will they cover landscaping, air conditioning units, or parked cars? Will they clean up debris daily or at the end of the project? These details should be in the contract.

During the work, the contractor should have liability insurance on site, follow local building codes, and obtain any required permits from your city or county. In South Carolina, most roof replacements require a building permit. The contractor should handle this, not you. If they say permits aren't necessary, that's a warning sign.

Once the work is complete, do a walkthrough with the contractor before making the final payment. Check that all work matches the contract, materials are installed correctly, and the site is clean. Ask about the warranty—what does it cover, how long does it last, and what's your responsibility for maintenance?

Protecting yourself as a customer

South Carolina's Residential Builders Commission regulates some aspects of roofing work, but enforcement varies. Keep all contracts, estimates, photos, and correspondence with the contractor. If a dispute arises, you'll need documentation to support your position.

If you're unhappy with the work, contact the contractor in writing (email or certified mail) and describe the problem. Give them a reasonable time to fix it. If they refuse or don't respond, you can file a complaint with the South Carolina Department of Labor, Licensing and Regulation or pursue small claims court if the amount is within that court's limit (usually around $7,500 in South Carolina).

Before hiring, also check whether the contractor has any unresolved complaints or disciplinary actions on file with SCDHEC. This information is public and searchable on their website.

Frequently Asked Questions

How do I know if MD Roofing and Repair is licensed in South Carolina?

Visit the South Carolina Department of Labor, Licensing and Regulation website and search for the company name or license number in their contractor database. An active license means the company is registered and authorized to do roofing work in the state. If the license is expired or suspended, do not hire them.

What should I do if the contractor damages my property during the work?

This is why liability insurance matters. The contractor's insurance should cover accidental damage. Report any damage in writing immediately and take photos. Contact the contractor's insurance company directly if the contractor doesn't respond to your claim within a reasonable time.

Can I negotiate the price if I get multiple estimates?

Yes, but be careful. If one estimate is significantly lower than others, ask why. It could mean lower-quality materials, less experienced workers, or incomplete scope of work. Compare what each contractor is actually offering, not just the price. A cheap estimate that leads to poor work costs more in the long run.

What warranty should a roof have?

South Carolina law doesn't mandate a specific warranty length for roofing work. This is negotiated between you and the contractor. Most reputable contractors offer at least a one-year warranty on labor and may pass along the manufacturer's warranty on materials (typically 10 to 30 years depending on the product). Get the warranty terms in writing.

Do I need a permit for roof repair or replacement?

Most roof replacements require a building permit from your city or county. Repairs may not, depending on the extent of the work. The contractor should know the local requirements and handle the permit process. If they say no permit is needed when one actually is, you could face fines or problems when selling your home.