What Kite Home Services Offers for Roofing and Home Repair in South Carolina
Kite Home Services provides roofing, siding, and general home repair across South Carolina
Kite Home Services is a South Carolina-based contractor that handles roofing installation and repair, along with siding, gutters, and other exterior home work. The company operates in multiple counties across the state and works with both residential homeowners and insurance claims. If you are looking for a local roofer who can assess storm damage, handle insurance paperwork, or replace aging roofing materials, Kite is one option to contact for an estimate.
Like any contractor, the experience depends on the specific job, crew, and timeline. Before hiring any roofer, it helps to understand what questions to ask, what to expect during the process, and how to protect yourself if something goes wrong.
Key Takeaways
- Kite Home Services operates in multiple South Carolina counties and handles roofing, siding, gutters, and storm damage claims.
- You can contact the company directly for a free estimate, which should include the scope of work, materials, timeline, and total cost.
- If you are filing an insurance claim, ask whether Kite works with your insurance company and what documentation they will need from you.
- Check references, verify licensing with the South Carolina Department of Labor, Licensing and Regulation, and get the estimate in writing before work begins.
How to request an estimate from Kite Home Services
Contact Kite Home Services directly by phone or through their website to request a free estimate. Have ready the address of the property, a description of the work needed (roof repair, full replacement, siding, gutters, or storm damage), and any photos of damage if applicable. The company will schedule a time to visit the property and assess the work in person.
During the estimate visit, ask the representative to walk you through what they see, what materials they recommend, how long the job will take, and what the total cost will be. Request that the estimate be provided in writing, with a breakdown of labor, materials, and any other charges. A written estimate protects both you and the contractor by making expectations clear before work starts.
Working with Kite on insurance claims
If your roof or siding was damaged by a storm, wind, or hail, your homeowner's insurance may cover the repair or replacement. Kite Home Services works with insurance claims in South Carolina, meaning they can help document the damage and submit photos and estimates to your insurance company.
Before hiring Kite for an insurance claim, confirm that they have worked with your specific insurance company before. Ask what information they will need from you—typically a copy of your insurance policy, the claim number, and contact information for your adjuster. Understand that the insurance company will send their own adjuster to inspect the damage, and the final payout may differ from Kite's estimate if the adjuster determines the damage is less extensive than initially thought.
Verifying Kite's licensing and credentials
South Carolina requires roofing contractors to be licensed. You can verify a contractor's license through the South Carolina Department of Labor, Licensing and Regulation (SCDHEC) website, where you can search by company name or license number. Check that the license is current and that there are no open complaints or disciplinary actions against the company.
Ask Kite for their license number, insurance information (liability and workers' compensation), and references from recent jobs in your area. Contact at least two or three references and ask about the quality of work, whether the job was completed on time, and whether there were any issues after completion. A contractor with nothing to hide will provide this information readily.
Understanding the roofing timeline and payment
A typical roof replacement takes three to five days, depending on the size of the roof, weather, and complexity of the job. Kite should provide a start date and estimated completion date in the written estimate. Ask what happens if weather delays the work and whether the timeline changes if additional damage is discovered once work begins.
Payment terms vary by contractor. Some require a deposit before work starts, some bill upon completion, and some bill in stages as work progresses. Confirm the payment schedule in writing before signing any contract. Never pay the full amount upfront; a standard practice is a deposit (often 25 to 50 percent) at signing, with the balance due upon completion and inspection.
Red flags and what to watch for
Be cautious of any contractor who pressures you to decide quickly, quotes a price significantly lower than other estimates, or asks for full payment upfront. Legitimate roofing work requires time to plan, and reputable contractors understand that homeowners want multiple quotes.
If Kite or any contractor discovers additional damage once work begins—such as rotted wood under the shingles or structural issues—ask for a detailed explanation and a separate written estimate for the additional work before they proceed. Do not allow work to continue on items not included in the original estimate without your written approval and understanding of the cost.
What to do if there is a problem after the work is complete
Most roofing work comes with a warranty, typically covering materials for a set number of years and labor for one to two years. Ask Kite what warranty they provide and request it in writing. Keep all paperwork, including the original estimate, invoice, warranty documents, and photos of the completed work.
If you notice a leak, improper installation, or other issues within the warranty period, contact Kite in writing (email or certified mail) and describe the problem clearly. Give them a reasonable timeframe to inspect and repair the issue. If they do not respond or refuse to address a legitimate warranty claim, you may need to consult a lawyer or file a complaint with the South Carolina Department of Labor, Licensing and Regulation.
Frequently Asked Questions
How much does a roof replacement cost through Kite Home Services?
Cost depends on the size of your roof, the materials you choose, your location in South Carolina, and the complexity of the job. Asphalt shingles are typically the least expensive option, while metal or architectural shingles cost more. The only way to know the price for your home is to request a written estimate from Kite directly.
Does Kite Home Services work with all insurance companies?
Kite works with insurance claims, but experience with specific companies varies. Before hiring them, ask whether they have worked with your insurance company and what the process will be. Your insurance company may also have a list of preferred contractors, though you are not required to use them.
What should I do if I am not satisfied with the work?
Contact Kite in writing within the warranty period and describe the issue. If they do not respond or refuse to fix a legitimate problem, file a complaint with the South Carolina Department of Labor, Licensing and Regulation or consult a lawyer about your options.
Can I get a roof inspection before deciding whether to hire Kite?
Yes. You can hire an independent home inspector or roofing inspector to assess your roof before getting estimates from contractors. This gives you a clearer picture of what work is actually needed and helps you compare contractor estimates more accurately.
What happens if Kite finds damage they did not originally estimate?
Ask for a detailed written explanation and a separate estimate for any additional work before they proceed. Do not allow them to continue work on items not in the original estimate without your written approval and understanding of the cost.