Gilstrap Roofing: What to Know Before You Call
Who Gilstrap Roofing is and what they do
Gilstrap Roofing is a South Carolina-based roofing contractor that handles residential and commercial roof repair, replacement, and maintenance. The company operates across multiple counties in the state and works with both new construction and existing structures. They handle everything from storm damage assessment to full roof replacements, and they work with insurance claims when damage qualifies.
Like most roofing contractors in South Carolina, Gilstrap works within the state's building codes and licensing requirements. If you're dealing with roof damage—whether from weather, age, or wear—understanding what a contractor like Gilstrap does and how the process works will help you make decisions about your property.
Key Takeaways
- Gilstrap Roofing handles roof repairs, replacements, and maintenance for residential and commercial properties across South Carolina.
- Most roofing work requires a free inspection first, where the contractor assesses damage and provides a written estimate before any work begins.
- If your roof damage came from a storm or weather event, your homeowner's insurance may cover part or all of the cost, and Gilstrap can work with your insurance company on the claim.
- South Carolina requires roofing contractors to be licensed, and you should verify any contractor's license through the South Carolina Department of Labor, Licensing and Regulation before hiring.
- Roof replacement typically takes several days to a few weeks depending on the size of your roof and weather conditions.
How to get a roof inspection and estimate
The first step with any roofing contractor is a site visit and inspection. You contact Gilstrap, describe the problem (leaks, missing shingles, age of the roof), and they schedule a time to look at it. During the inspection, the contractor walks the roof or uses binoculars from the ground, depending on safety and access, and documents what they see.
After the inspection, you receive a written estimate. This document should list what work is needed, the materials they'll use, the labor cost, and the total price. A good estimate also includes the timeline—how long the work will take and when they can start. Don't sign anything until you have this in writing and understand what's included. If you're getting multiple estimates (which is common practice), you can compare prices and scope of work side by side.
Working with insurance on roof damage claims
If a storm, hail, wind, or other weather event damaged your roof, your homeowner's insurance may cover the repair or replacement. The process usually works like this: you file a claim with your insurance company, they send an adjuster to inspect the damage, and they issue a payment based on what they determine is covered under your policy.
Many roofing contractors, including those like Gilstrap, work directly with insurance companies on these claims. Some will even meet with the adjuster on your behalf or provide documentation the adjuster needs. Before hiring, ask the contractor whether they have experience with insurance claims and what role they play in the process. Keep in mind that your insurance company's assessment and the contractor's estimate may differ—insurance may cover less than the full replacement cost if they determine the roof has depreciated with age.
What to check before hiring any roofing contractor
South Carolina requires roofing contractors to hold a license issued by the Department of Labor, Licensing and Regulation. Before you hire anyone, verify their license number on the state's website. This protects you because a licensed contractor has met training requirements and is subject to state oversight if something goes wrong.
Beyond licensing, ask for references from recent jobs in your area, check online reviews on Google or the Better Business Bureau, and confirm they carry liability insurance and workers' compensation insurance. If someone gets hurt on your property, you want to know the contractor's insurance will cover it, not your homeowner's policy. Get everything in writing—the estimate, the start date, the completion date, and what happens if the job takes longer than expected.
Typical timeline and what to expect during the work
A roof inspection usually takes an hour or two. An estimate arrives within a few days. If you move forward, scheduling depends on the contractor's workload and weather—roofers can't work safely in heavy rain or high winds, so South Carolina's rainy season can create delays.
The actual work timeline depends on your roof's size and complexity. A small repair might take a day. A full replacement on a single-story house typically takes three to five days. Larger commercial roofs or complex residential jobs can take two to three weeks. Weather interruptions are common, so ask the contractor how they handle delays and whether they'll give you updates if the timeline shifts.
Materials and roof types in South Carolina
South Carolina's climate—hot, humid, with frequent storms and salt air near the coast—affects which roofing materials hold up best. Asphalt shingles are the most common and affordable option for residential roofs. Metal roofing is increasingly popular because it lasts longer and handles wind and hail better. Tile and slate are durable but expensive and heavier, requiring structural support.
Your contractor will recommend materials based on your roof's current structure, your budget, and your location. Coastal properties often need materials that resist salt corrosion. Inland areas with heavy storms benefit from impact-resistant shingles. Ask your contractor which materials they typically use and why they're recommending a specific option for your situation.
Warranty and what happens after the work is done
Most roofing contractors offer two types of warranty: one on the materials (usually 20 to 30 years for asphalt shingles, longer for metal) and one on the labor (typically one to five years). The material warranty comes from the manufacturer; the labor warranty comes from the contractor. Get both in writing and understand what each covers—some warranties don't cover damage from storms, poor maintenance, or improper installation by someone else.
After the work is complete, the contractor should clean up debris, remove tarps, and leave your property in good condition. If you had insurance work done, keep copies of all invoices and photos for your records. If you notice problems after the contractor leaves—leaks, loose shingles, or incomplete work—contact them immediately. Most reputable contractors will return to fix issues covered under their warranty.
Frequently Asked Questions
How much does a roof replacement cost in South Carolina?
Costs vary widely based on roof size, materials, and complexity. Asphalt shingle replacements typically range from several thousand to tens of thousands of dollars depending on square footage. Metal roofing costs more upfront but lasts longer. Get multiple written estimates to compare prices in your area.
Can I get a roof inspection without hiring the contractor?
Yes. Many contractors offer free inspections with no obligation to hire them. You can also hire an independent home inspector who specializes in roofing. This gives you a third-party assessment before you decide which contractor to use.
What should I do if my roof is leaking?
Contact a roofing contractor for an inspection as soon as possible. In the meantime, place a bucket under the leak and take photos of the damage. If it's raining, document where water is entering. This information helps the contractor diagnose the problem and provide an accurate estimate.
Does homeowner's insurance cover roof replacement?
It depends on the cause of damage and your policy. Insurance typically covers sudden damage from storms, hail, or wind. It usually does not cover damage from age, poor maintenance, or wear and tear. Review your policy or contact your insurance agent to understand what's covered.
How often should I have my roof inspected?
Most experts recommend a professional inspection every three to five years, or after major storms. In South Carolina's climate, annual inspections after hurricane season can catch problems early. Regular inspections help extend your roof's life and prevent costly water damage inside your home.