Garrett Roofing in South Carolina: What to Know Before You Call

Who Garrett Roofing is and what they do

Garrett Roofing is a roofing contractor operating in South Carolina that handles residential and commercial roof work. The company takes on projects ranging from repairs and replacements to inspections and maintenance. Like any roofing business, they work with materials such as asphalt shingles, metal roofing, and other common systems used across the state.

Before calling any roofing contractor—including Garrett Roofing—it helps to understand what questions to ask, what to expect during an estimate, and how to protect yourself in the process. This guide walks you through those basics so you can make an informed decision about whether to contact them or explore other options.

Key Takeaways

• Get at least two or three written estimates from different contractors before deciding, so you can compare pricing and scope of work.
• Ask any contractor for references from recent jobs in your area and follow up by calling those customers directly.
• Verify that a contractor carries liability insurance and workers' compensation insurance before they set foot on your roof.
• Request a detailed written contract that spells out materials, labor costs, timeline, and warranty terms before work begins.
• Check with the South Carolina Department of Labor, Licensing and Regulation if you have concerns about a contractor's licensing or past complaints.

What to ask when you contact a roofing contractor

When you call Garrett Roofing or any contractor, have your roof's age and condition in mind. If you know the material type—asphalt shingles, metal, tile, or flat roof—mention it. Be ready to describe the problem: leaks, missing shingles, sagging, granule loss, or simply age-related wear. The more specific you are, the more accurate an estimate will be.

Ask whether they offer free inspections and estimates. Most reputable contractors do. Ask how long they have been in business, whether they are licensed by the state, and whether they carry liability and workers' compensation insurance. Request the names and phone numbers of at least three customers they have worked for recently in your area. A contractor who hesitates to provide references is a red flag.

Clarify what the estimate includes: labor, materials, disposal of old roofing, permits, and cleanup. Ask about their warranty—both on materials and on their workmanship—and request that warranty terms be written into the contract. Find out their timeline: when they can start and how long the job typically takes.

Understanding roofing estimates and contracts

A written estimate should itemize the work, list the materials by brand and grade, state the total cost, and include a timeline. Do not rely on a verbal quote. If a contractor gives you a price over the phone without seeing the roof, that price is a guess and may change once work begins.

Before signing a contract, read it carefully. It should include the scope of work (what is being done), the materials being used, the labor cost, the total price, the start date, the expected completion date, and the warranty. It should also state who is responsible for permits and who handles cleanup. If the contract is vague or missing key details, ask for clarification in writing before you sign.

Be cautious of contractors who demand full payment upfront. A typical arrangement is a deposit (often 25 to 50 percent) to secure the job, a payment when materials arrive or work begins, and a final payment upon completion. Never pay cash without a receipt, and keep all receipts and signed documents.

Checking a contractor's background and credentials

South Carolina requires roofing contractors to be licensed. You can verify a contractor's license status through the South Carolina Department of Labor, Licensing and Regulation (SCDHEC). Their website allows you to search for active licenses and view any disciplinary history. If a contractor claims to be licensed but does not appear in that database, do not hire them.

Ask for proof of liability insurance and workers' compensation insurance. Liability insurance protects you if the contractor damages your property; workers' compensation covers their employees if someone is injured on the job. Request a certificate of insurance and verify it is current. If a contractor is injured on your property and has no workers' compensation, you could be liable.

Check online reviews on Google, the Better Business Bureau, and local South Carolina business directories. Read both positive and negative reviews, paying attention to complaints about communication, quality, or unfinished work. A few negative reviews among many positive ones is normal; a pattern of complaints is not.

What happens during and after the work

Once work begins, the contractor should protect your property—covering landscaping, securing tarps, and controlling dust. They should remove old roofing materials daily or as specified in the contract. Weather delays are common; ask upfront how the contractor handles rain or high winds and whether delays extend the timeline.

Before final payment, inspect the work. Walk the roof (safely, or ask the contractor to point out details) and check that all shingles are properly fastened, flashing is sealed, and the surface is clean. Inside, check the attic for leaks or water stains. If something does not look right, do not pay until it is corrected.

Request a final invoice and a copy of the warranty. Keep these documents and any photos of the completed work. If problems arise later, you will need proof of what was done and when.

When to consider other options

If Garrett Roofing is not available, booked out, or not the right fit for your project, other licensed roofing contractors operate throughout South Carolina. Ask neighbors, your insurance agent, or local hardware stores for recommendations. The South Carolina Roofing Contractors Association may also have a member directory.

For minor repairs, some homeowners hire handymen or general contractors, but roofing is specialized work. A mistake can lead to leaks, structural damage, and costly repairs down the road. It is worth paying for a licensed, insured roofer who stands behind their work.

Frequently Asked Questions

How long does a typical roof replacement take?

A residential roof replacement usually takes one to three days, depending on the size of the house, the complexity of the roof, and weather. Larger homes or roofs with multiple levels or dormers take longer. Ask your contractor for an estimate based on your specific roof.

What should I do if I find a problem after the contractor leaves?

Contact the contractor immediately and describe the problem in writing—email is best so you have a record. Most contractors will return to fix defects under warranty. If they refuse or are unresponsive, contact the South Carolina Department of Labor, Licensing and Regulation to file a complaint.

Do I need a permit for a roof replacement?

Permit requirements vary by city and county in South Carolina. Most jurisdictions require a permit for roof replacement but not for minor repairs. Ask your contractor whether a permit is needed for your project; they should handle the permit process and include the cost in the estimate.

What is the difference between a roof repair and a replacement?

A repair fixes a specific problem—a leak, missing shingles, or damaged flashing. A replacement removes the old roof and installs a new one. If your roof is over 20 years old, has widespread damage, or has been repaired multiple times, replacement is usually more cost-effective than continued repairs.

How do I know if my roof needs work?

Signs include missing or curled shingles, granules in the gutters, water stains on ceilings or attic rafters, sagging, and visible light through the attic. If you are unsure, hire a licensed inspector for a professional assessment. Many contractors offer free inspections as part of an estimate.