What to Know About First Choice Roofing and Remodeling in South Carolina
First Choice Roofing and Remodeling serves residential and commercial clients across South Carolina
First Choice Roofing and Remodeling is a South Carolina-based contractor that handles roof repair, replacement, and remodeling work for homes and businesses. The company operates throughout the state and works with both insurance claims and direct-pay customers. If you are considering a roofing project or need repairs after storm damage, understanding how the company works and what to expect can help you decide whether to contact them.
Like any roofing contractor, First Choice has specific service areas, pricing structures, and processes. Knowing those details before you call saves time and helps you prepare the information they will need.
Key Takeaways
- First Choice Roofing and Remodeling operates as a licensed contractor in South Carolina and handles roof repair, replacement, and remodeling projects for residential and commercial properties.
- The company works with homeowners insurance claims, meaning they can often coordinate directly with your insurance company rather than requiring you to pay upfront.
- Getting a quote typically involves an in-person inspection, and you should have your roof's age, any recent damage, and your insurance information ready.
- South Carolina roofing contractors must be licensed; you can verify First Choice's license status through the South Carolina Department of Labor, Licensing and Regulation.
- Before hiring any roofing contractor, compare quotes from multiple companies and check references, not just price.
How First Choice works with insurance claims
Many homeowners discover roof damage after a storm and file an insurance claim. First Choice can work within that process by meeting with your insurance adjuster, documenting the damage, and providing a detailed estimate. The contractor does not pay your deductible or may provide what your insurance will cover, but they can explain what repairs are needed and what they cost.
If your claim is approved, the insurance company typically pays the contractor directly once the work is complete and inspected. This arrangement means you are not responsible for the full cost upfront. However, you will still owe your deductible, and if the insurance payout is less than the estimate, you may need to cover the difference or negotiate the scope of work with the contractor.
Bring your insurance policy and any claim documentation when you meet with First Choice. The contractor can then work with your adjuster to align the estimate with what the insurance company will cover.
What to prepare before requesting a quote
When you contact First Choice for a roofing estimate, have the following information ready: the age of your current roof, the type of roofing material (asphalt shingles, metal, tile, or other), the square footage of your roof if you know it, and any visible damage or leaks. If you have already filed an insurance claim, have your claim number and adjuster's contact information available.
The contractor will schedule an inspection to assess the work needed. During this visit, they will examine the roof's condition, check for structural issues, and provide a written estimate. This process typically takes a few days to a week, depending on the contractor's schedule and the complexity of the job.
If you are comparing quotes from multiple contractors, ask each one the same questions: What materials will be used? What is the warranty on labor and materials? How long will the project take? What happens if weather delays the work? Consistent questions make it easier to compare offers fairly.
Verifying the contractor's license and credentials
South Carolina requires roofing contractors to be licensed. You can verify First Choice's license status by visiting the South Carolina Department of Labor, Licensing and Regulation website and searching their contractor database. A valid license means the company has met state requirements and maintains insurance and bonding.
Beyond licensing, ask First Choice for references from recent projects in your area. Contact those homeowners and ask about the quality of work, whether the project stayed on schedule, and how the contractor handled any issues that came up. A contractor willing to provide references is usually confident in their work.
Check whether First Choice carries general liability insurance and workers' compensation insurance. If someone is injured on your property or damage occurs to your home during the project, these policies protect you from liability.
Understanding roofing material options and warranties
First Choice works with several roofing materials common in South Carolina: asphalt shingles, metal roofing, and tile. Asphalt shingles are the most affordable and widely used; they typically last 15 to 20 years. Metal roofing costs more upfront but lasts 40 to 70 years and handles high winds and heavy rain well. Tile is durable and attractive but heavy and expensive.
The contractor should explain which materials work best for your climate, roof pitch, and budget. South Carolina's humid subtropical climate and occasional severe weather mean your choice affects how long the roof will last and how well it protects your home.
Ask about the warranty on both materials and labor. Most manufacturers offer a warranty on shingles or metal panels; First Choice should offer a warranty on their installation work. Warranties vary widely, so get the details in writing before signing a contract.
Timeline and project management
A typical roof replacement takes three to seven days, depending on the size of the roof, weather, and whether the old roof must be removed first. First Choice should provide a start date and estimated completion date in the contract. Weather delays are common in South Carolina, especially during storm season, so ask how the contractor handles postponements.
Before work begins, clarify what the contractor will do about debris removal, protection of landscaping and vehicles, and cleanup at the end of each day. A professional contractor will protect your property and leave the site clean.
Once the roof is complete, the contractor will typically schedule a final inspection with you to confirm the work meets the contract. If you filed an insurance claim, the insurance company may also send an adjuster to inspect before releasing final payment.
What to do if problems arise during or after the project
If you notice issues during the work—poor craftsmanship, materials that do not match what was quoted, or damage to other parts of your home—document them with photos and bring them to the contractor's attention immediately. A reputable contractor will address problems before leaving the site.
After the project is complete, monitor your roof for leaks, especially after heavy rain. If you discover a leak or other defect within the warranty period, contact First Choice in writing and request repairs. Keep copies of all correspondence and photos of any damage.
If the contractor does not respond or refuses to make repairs covered under warranty, you can file a complaint with the South Carolina Department of Labor, Licensing and Regulation. The state can investigate and take action if the contractor violated licensing rules or consumer protection laws.
Frequently Asked Questions
How do I know if First Choice is licensed in South Carolina?
Visit the South Carolina Department of Labor, Licensing and Regulation website and search their contractor database by company name. A current license means the company is registered with the state and carries required insurance and bonding. If you cannot find a license, do not hire the contractor.
Can First Choice handle my insurance claim?
Yes, the contractor can meet with your insurance adjuster, document damage, and provide an estimate aligned with your claim. However, they cannot may provide what your insurance will pay. You are responsible for your deductible, and if the payout is less than the estimate, you may owe the difference.
What should I ask before signing a contract?
Ask about the warranty on materials and labor, the start and end dates, how weather delays are handled, what happens to debris and landscaping protection, and whether the price includes removal of the old roof. Get all terms in writing before work begins.
How long does a roof replacement usually take?
Most roof replacements take three to seven days, depending on roof size, weather, and whether the old roof is removed first. First Choice should provide an estimated timeline in the contract, though weather in South Carolina can cause delays.
What do I do if there is a leak after the work is done?
Contact First Choice in writing and request repairs under warranty. Document the leak with photos and keep copies of all communication. If the contractor does not respond, file a complaint with the South Carolina Department of Labor, Licensing and Regulation.