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What to Know About D & D Roofing & Remodeling in South Carolina

By Constance Obi · Culture & Recreation Writer

D & D Roofing & Remodeling serves residential and commercial customers across South Carolina

D & D Roofing & Remodeling is a South Carolina-based contractor that handles roof repair, replacement, and remodeling work for homes and businesses. The company operates in multiple counties throughout the state and works with both insurance claims and out-of-pocket projects. Before hiring any roofing contractor, you should understand what services they offer, how to contact them, and what questions to ask during the estimate process.

Like any contractor, D & D Roofing & Remodeling is one option among many in South Carolina's roofing market. Your decision should rest on comparing multiple bids, checking references, and understanding the scope of work and warranty terms in writing before work begins.

Key Takeaways

  • D & D Roofing & Remodeling offers roof repair, replacement, and remodeling services to residential and commercial customers in South Carolina.
  • You should request a written estimate that details materials, labor, timeline, and warranty coverage before signing any contract.
  • Verify that any contractor you hire holds the proper South Carolina licensing and insurance, and ask for references from recent local projects.
  • Getting multiple bids from different contractors helps you compare pricing, scope of work, and customer service approaches.
  • Document all communication and agreements in writing, including change orders and payment schedules, to protect yourself during the project.

What to ask during an estimate

When you contact D & D Roofing & Remodeling or any roofing contractor for an estimate, come prepared with specific questions. Ask what materials they recommend for your roof type and climate, how long those materials typically last, and what warranty they provide on both materials and labor. Request a timeline that includes start and completion dates, and clarify whether that timeline changes if weather delays work.

Ask whether the estimate includes removal and disposal of old roofing material, or if that is an additional cost. Find out how they handle permits—whether they obtain them or whether you are responsible. Ask about their payment schedule: do they want money upfront, in stages, or at completion? A reputable contractor will answer these questions in writing as part of the estimate.

Also ask for references from customers in your area whose roofs were completed in the last year or two. Contact at least two or three of those references and ask whether the work was completed on time, whether the crew was respectful of the property, and whether any issues arose after completion.

Verifying licensing and insurance

Before hiring D & D Roofing & Remodeling or any contractor, confirm they hold a valid South Carolina roofing license. You can search the South Carolina Department of Labor, Licensing and Regulation (SCDHEC) database online to verify a contractor's license status and check for any complaints or disciplinary actions. A licensed contractor has met training and testing requirements and is subject to state oversight.

Ask the contractor to provide proof of general liability insurance and workers' compensation insurance. Liability insurance protects you if the contractor damages your property during the job. Workers' compensation protects their employees and protects you from being held liable if a worker is injured on your property. Request the name of their insurance company and a policy number, then contact the insurer directly to confirm coverage is active—do not rely on a copy the contractor provides.

Understanding roofing materials and climate in South Carolina

South Carolina's climate—hot, humid summers and occasional severe weather—affects which roofing materials perform best and how long they last. Asphalt shingles are the most common and affordable option, but they may need replacement every 15 to 20 years in South Carolina's heat and humidity. Metal roofing lasts longer, often 40 to 70 years, and handles wind and hail better, but costs more upfront. Tile and slate are durable but heavy and require structural support.

Ask your contractor which material they recommend for your specific roof pitch, exposure to sun and wind, and budget. Ask how South Carolina's weather—particularly summer heat and occasional hurricanes or severe thunderstorms—affects the lifespan and maintenance needs of each option. A contractor familiar with local conditions can explain trade-offs you might not consider otherwise.

Getting multiple bids and comparing them

Never hire the first contractor you contact. Request estimates from at least three different roofing companies, including D & D Roofing & Remodeling if you are considering them. When comparing bids, look beyond price alone. A bid that is significantly lower than others may indicate the contractor is cutting corners on materials or labor, or may not include all the work you need.

Compare what each bid includes: the specific materials and their grade, labor and timeline, removal and disposal, permits, cleanup, and warranty terms. A detailed bid that breaks down costs is easier to compare than a single lump-sum number. If one bid is much higher, ask that contractor why—they may be using premium materials or offering a longer warranty.

Also consider the contractor's communication style and professionalism during the estimate process. Did they answer your questions clearly? Did they listen to your concerns? Did they follow up when they said they would? These are signs of how they will treat you during the actual project.

What happens if problems arise after the work is done

Before work begins, understand what warranty the contractor provides and for how long. Most contractors warranty their labor for one year, meaning if a leak develops due to poor installation within that year, they will fix it at no cost. Material warranties vary—asphalt shingles may carry a 10 to 20-year manufacturer warranty, while metal roofing may carry 30 to 50 years. The contractor should provide you with copies of all warranty documentation.

If a problem develops after the warranty period ends, you are responsible for repairs. If a problem develops during the warranty period, contact the contractor in writing (email or letter) and request they inspect and repair the issue. Keep records of all communication and photos of any damage. If the contractor refuses to honor the warranty or is unresponsive, you may need to consult a lawyer or file a complaint with the South Carolina Department of Labor, Licensing and Regulation.

Working with insurance claims

If your roof was damaged by a storm or other covered event, your homeowner's or commercial insurance may cover repair or replacement. Contact your insurance company and request an adjuster visit your property. The adjuster will assess the damage and determine what your policy covers. Some contractors, including those offering remodeling services, work directly with insurance companies and can help navigate the claims process.

If you choose to use a contractor for an insurance claim, ask them to explain how they will coordinate with your insurance company. Will they submit the estimate to the insurer? Will they handle communication with the adjuster? What happens if the insurance payout is less than the estimate? Get these details in writing before work begins, so there are no surprises about who pays for any difference between the insurance settlement and the final bill.

Frequently Asked Questions

How do I know if D & D Roofing & Remodeling is licensed in South Carolina?

Search the South Carolina Department of Labor, Licensing and Regulation website and enter the company name to verify their license status. You can also ask the company directly for their license number and confirm it yourself. A licensed contractor has met state training and testing requirements.

What should I do if a leak develops after the roof is replaced?

Contact the contractor in writing within the warranty period and request they inspect and repair the leak at no cost. Keep copies of all communication and photos of the damage. If the contractor does not respond or refuses to help, file a complaint with the South Carolina Department of Labor, Licensing and Regulation.

Can a roofing contractor help me with an insurance claim?

Yes, many contractors work with insurance companies and can help coordinate the claims process. Ask the contractor upfront how they handle insurance claims, whether they submit estimates to the insurer, and what happens if the insurance payout is less than the estimate. Get the answer in writing before work begins.

How long does a new roof typically last in South Carolina?

Lifespan depends on the material. Asphalt shingles last 15 to 20 years in South Carolina's heat and humidity. Metal roofing lasts 40 to 70 years. Tile and slate can last 50 years or longer. Ask your contractor which material they recommend for your climate and budget.

What questions should I ask before signing a contract?

Ask about materials and warranty, timeline and weather delays, removal and disposal costs, permit responsibility, payment schedule, and references from recent local projects. Request a written estimate that details all of these items. Do not sign anything until you have compared bids from at least three contractors.