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What to Know About Option One Plumbing in South Carolina

By Constance Obi · Culture & Recreation Writer

Option One Plumbing serves residential and commercial customers across South Carolina with same-day and emergency repair services

Option One Plumbing operates as a licensed plumbing contractor in South Carolina, handling everything from routine maintenance to emergency calls at night and on weekends. The company covers both residential homes and commercial properties, with service areas that span multiple regions of the state. They advertise same-day service availability and take emergency calls outside standard business hours.

Like any plumbing contractor you might hire, Option One charges for their work based on the service performed—there is no free plumbing repair, and estimates vary depending on what needs fixing. Before calling any plumber, it helps to understand what services they offer, how they price their work, and what to expect when they arrive.

Key Takeaways

  • Option One Plumbing holds a South Carolina plumbing license and serves both residential and commercial customers statewide.
  • The company offers same-day service and takes emergency calls outside regular business hours, which typically costs more than scheduled appointments.
  • You should get a written estimate before work begins so you know the cost upfront and can compare it to other contractors if you wish.
  • Plumbing problems often worsen quickly, so calling during business hours when you first notice an issue usually costs less than waiting for an emergency.

Services Option One Plumbing typically handles

Option One Plumbing addresses common residential issues like leaking faucets, running toilets, clogged drains, and water heater problems. They also handle larger jobs such as pipe replacement, bathroom remodeling, and new construction plumbing. For commercial clients, they work on restaurant grease traps, office building systems, and industrial facilities.

Emergency services—burst pipes, sewage backups, no hot water in winter—are available outside normal hours. These calls usually carry an after-hours fee on top of the repair cost. If your problem is not urgent, scheduling during business hours will be cheaper.

How to contact Option One Plumbing and what to have ready

You can reach Option One Plumbing by phone to describe your problem and request a service call. When you call, have your address ready and be specific about what is wrong—whether water is leaking, draining slowly, or not running at all. If you know when the problem started, mention that too.

The dispatcher will tell you whether same-day service is available and what time window to expect. If you need an estimate before committing to the work, ask for that when you schedule. Most plumbers will come out, look at the problem, and give you a price before they start—this protects you from surprise bills.

Understanding plumbing costs and estimates

Plumbing prices in South Carolina vary widely depending on the job. A simple faucet repair might cost $100 to $200, while a water heater replacement could run $1,000 to $2,500 or more. Emergency calls—nights, weekends, holidays—typically add $75 to $150 to the bill before any repair work is priced.

When Option One (or any plumber) gives you an estimate, make sure it is in writing and includes the labor cost, parts cost, and any service fees. Ask whether the price is fixed or if it could go higher if the problem turns out to be worse than expected. A good contractor will explain what they found and why the repair costs what it does.

What to do if you are not sure whether you need a plumber

Not every water problem requires a professional. A running toilet can sometimes be fixed by adjusting the fill valve inside the tank—many hardware stores sell kits with instructions. A slow drain might clear with a plunger or a drain snake you can rent cheaply. If you are handy and want to try these first, you can save money.

However, if water is leaking from under the sink, if multiple drains are slow, or if you smell sewage, call a plumber. These signs point to problems inside the walls or under the house that need professional tools and knowledge to fix safely. Waiting usually makes the damage worse and more expensive.

Comparing Option One Plumbing to other contractors

South Carolina has many licensed plumbing companies. Before you call Option One, you might get quotes from two or three others to compare price and service. Ask each contractor the same questions: What is included in the estimate? Do they charge for the estimate itself? How long is their warranty on parts and labor?

Check whether the contractor is licensed with the South Carolina Department of Labor, Licensing and Regulation. You can verify a license online through their website. Licensed contractors are required to carry insurance and follow state plumbing codes, which protects you if something goes wrong.

Preparing for a plumber's visit

Before the plumber arrives, clear the area around the problem—move items from under the sink, move cars out of the driveway if they need access to an outdoor line, and make sure pets are secured. If the problem is in a bathroom or kitchen, have a towel or bucket ready to catch water.

Let the plumber know if you have already tried to fix the problem yourself or if you have had the same issue before. This information helps them diagnose faster. If you want to stay and watch the work, you can ask questions as they go; if you need to leave, let them know how to lock up and when you will be back.

Frequently Asked Questions

Does Option One Plumbing charge for estimates?

Many plumbers charge a service call fee for coming out and diagnosing the problem, though some waive it if you hire them to do the work. Call Option One directly to ask their policy before scheduling. This way you know upfront whether there is a cost just to have them look at it.

What should I do if a pipe bursts on a weekend?

Turn off the water at the main shut-off valve (usually near the water meter or where the line enters the house) to stop the leak. Then call Option One's emergency line. They will charge an after-hours fee, but a burst pipe causes damage quickly, so the cost of waiting until Monday is usually much higher.

Can I negotiate the price if the estimate seems high?

You can ask the plumber to explain the cost and whether any part of the job could be done differently to lower the price. You can also get estimates from other contractors to compare. However, the cheapest bid is not always the best—a licensed, insured contractor with good reviews is worth paying more for.

How do I know if Option One Plumbing is licensed?

You can verify any South Carolina plumber's license through the Department of Labor, Licensing and Regulation website. Search by the contractor's name or license number. A current license means they have passed exams and carry required insurance.

What if the repair does not work after Option One leaves?

Ask about their warranty when you hire them. Most reputable plumbers may provide their work for a set period—often 30 days to one year depending on the repair. If the same problem comes back within that window, they should fix it at no charge or for a reduced fee.