Jordan & Sons Plumbing and Electrical: What to Know Before You Call

What Jordan & Sons does and where they work

Jordan & Sons Plumbing and Electrical is a licensed plumbing and electrical contractor serving the Midlands region of South Carolina. The company handles both plumbing repairs and installations—water heater replacement, drain cleaning, fixture repair, new construction work—and electrical service calls, panel upgrades, and wiring work. They are based in the Columbia area and service surrounding communities.

The company operates as a family business and has built a local reputation through residential and commercial work. If you are looking for a plumber or electrician in the Midlands, knowing what they offer, how to reach them, and what to expect can help you decide whether to call them or explore other options in your area.

Key Takeaways

• Jordan & Sons handles both plumbing and electrical work, so you can call one contractor for jobs that involve both trades.
• They serve the Columbia area and surrounding Midlands communities; confirm they reach your address before calling.
• Like most local contractors, they may have wait times during peak seasons, so plan ahead for non-emergency work.
• Getting a written estimate before work begins protects you and clarifies what the job will cost.

How to contact them and what to have ready

To reach Jordan & Sons, you will need their phone number and service area information. Contact them directly to confirm they serve your location and to describe your plumbing or electrical issue. When you call, have the following details ready: your address, a description of the problem (for example, "slow drain in the kitchen sink" or "outlets not working in the bedroom"), and your availability for a service visit.

If you have a plumbing emergency—burst pipe, no water, sewage backup—tell them it is urgent when you call. Emergency calls may have different pricing or availability than routine repairs. For non-emergency work, ask about their current wait time and whether they offer same-day or next-day service.

What to expect during a service visit

When a technician arrives, they will assess the problem and explain what they find. Before they begin any work, ask for a written estimate that includes the cost of labor, materials, and any service call fee. Do not feel pressured to approve work on the spot—you have the right to get a second opinion or think it over, especially for larger jobs.

For plumbing work, the technician may need to access pipes under sinks, in walls, or in crawl spaces. For electrical work, they will need access to the panel, outlets, or fixtures involved. Ask about how long the work will take and whether you need to be home the entire time. Confirm payment methods—cash, check, card—before the work starts so there are no surprises at the end.

Pricing and payment

Plumbing and electrical work in South Carolina varies in cost depending on the job. A simple repair like fixing a leaky faucet will cost far less than replacing a water heater or upgrading an electrical panel. Most contractors charge either a flat rate for common jobs or an hourly rate plus materials. Many also charge a service call fee, which may be waived if you move forward with the work.

Ask Jordan & Sons about their pricing structure when you call. Request the estimate in writing so you know the total before work begins. If the estimate seems high, you can contact other local plumbers or electricians for comparison quotes. This is normal practice and helps you make an informed decision.

Licensing and insurance

South Carolina requires plumbers and electricians to be licensed. Before hiring any contractor, confirm that Jordan & Sons holds the proper state licenses for the work you need. You can verify licensing through the South Carolina Department of Labor, Licensing and Regulation (SCDHEC). Ask the company directly for their license numbers and proof of current insurance—this protects you if something goes wrong during the job.

Licensed contractors are held to code standards and are accountable if work is faulty. Insurance covers damage to your home or injury to workers. Never hire an unlicensed contractor, even if they offer a lower price, because you have no recourse if the work fails or causes damage.

When to call a plumber versus an electrician

Some jobs clearly belong to one trade or the other. A leaky pipe is plumbing; a dead outlet is electrical. But some situations involve both—for example, installing a new water heater may require both plumbing connections and electrical wiring. One advantage of calling a company that does both trades is that they can coordinate the work and you do not have to hire two separate contractors.

If you are unsure which trade handles your issue, describe it when you call and ask. A reputable contractor will tell you honestly whether they can help or whether you need a different specialist. Some jobs—like gas line work or HVAC—fall outside both plumbing and electrical and require a different license.

Alternatives if Jordan & Sons is not available

If Jordan & Sons cannot reach your area, has a long wait time, or you want to compare options, other licensed plumbers and electricians serve the Midlands. Search online for contractors in your city, check the Better Business Bureau for ratings and complaints, and ask neighbors or friends for recommendations. Always get at least two estimates for major work so you can compare price and scope.

Local plumbing supply stores and electrical suppliers often have referral lists. Your city or county may also maintain a list of licensed contractors. Taking time to find the right fit saves money and stress in the long run.

Frequently Asked Questions

Do I need to be home during the entire service visit?

It depends on the job. For simple repairs, the technician may finish in an hour or less. For larger projects like water heater replacement or electrical panel work, you may need to be home longer. Ask the contractor for a time estimate when you schedule, and confirm whether you need to stay the whole time or just be available to let them in and out.

What should I do if the work does not solve the problem?

Contact Jordan & Sons and explain the issue. Reputable contractors stand behind their work and will return to fix it if something was done incorrectly. Ask about their warranty or may provide on labor and parts before work begins so you know what to expect if a problem comes up later.

Can I negotiate the price?

For routine jobs with a set price, there is usually little room to negotiate. For larger or more complex work, you can ask if they offer discounts for bundling multiple jobs or for off-season scheduling. Getting multiple estimates gives you leverage to compare and choose the best value, but the lowest price is not always the best deal if it means lower quality or less experienced work.

What if I have an emergency on a weekend or holiday?

Many plumbing and electrical contractors offer emergency service outside normal business hours, but it typically costs more. Call Jordan & Sons and ask about their emergency rates and availability. For true emergencies like a burst pipe or electrical fire, you may also need to call your city's emergency services or shut off water or power to prevent damage.

How do I know if the estimate is fair?

Get at least two estimates from different contractors for the same job. Compare what each one includes—labor hours, materials, travel fees, warranty. Read online reviews and check the Better Business Bureau to see if customers report fair pricing. If one estimate is much lower than others, ask why; it may mean lower quality or hidden costs later.