What to Know About Do It Right Construction's Plumbing Services in South Carolina

Do It Right Construction offers residential and commercial plumbing work across South Carolina, handling everything from repairs and replacements to new installations and emergency calls.

The company operates as a licensed plumbing contractor serving homeowners and businesses who need work done on water lines, drain systems, fixtures, and related infrastructure. Like any plumbing contractor, Do It Right Construction charges by the job or by the hour depending on the scope of work, and you'll want to understand what that means before you call.

Before hiring any plumbing contractor—including Do It Right Construction—you should know what questions to ask, how to verify licensing, and what to expect during the estimate and work process. This guide walks you through those steps so you can make an informed decision about whether this contractor is the right fit for your project.

Key Takeaways

• Do It Right Construction is a licensed plumbing contractor in South Carolina, but you should verify their current license status through the South Carolina Department of Labor, Licensing and Regulation before hiring.
• Plumbing work is typically priced per job or per hour, and you should get a written estimate that breaks down labor, materials, and any service fees before work begins.
• South Carolina requires plumbers to hold a valid license, and you can check whether a contractor's license is active, in good standing, or has complaints filed against it.
• Emergency plumbing calls often cost more than scheduled appointments, so ask about after-hours rates and service call fees when you contact the company.
• A written contract that includes the scope of work, timeline, total cost, and payment terms protects both you and the contractor.

How to verify Do It Right Construction's license and credentials

South Carolina requires plumbers to hold a license issued by the Department of Labor, Licensing and Regulation (DLLR). You can search for Do It Right Construction's license status on the DLLR website by entering the company name or the license number if you have it. The search will show you whether the license is active, what type of license it is (journeyman, master, or contractor), and whether any complaints or disciplinary actions are on file.

Before you call for an estimate, spend five minutes on that search. A current, active license means the contractor has met training requirements and passed an exam. It does not may provide quality work, but it does mean the state has verified basic competency and that there is a formal complaint process if something goes wrong.

You can also ask Do It Right Construction directly for their license number and the name of the master plumber or licensed contractor responsible for the work. Reputable contractors keep this information readily available and are happy to provide it.

What to expect when you request an estimate

When you call Do It Right Construction for a plumbing job, you will typically describe the problem and schedule a time for someone to come look at it. The contractor will then provide an estimate—a written breakdown of what the work will cost. This estimate should include the cost of labor (often stated as an hourly rate or a flat fee for the job), the cost of materials, and any service call or diagnostic fees.

Service call fees are common in plumbing and usually range from $50 to $150 depending on the contractor and your location within South Carolina. Some contractors waive this fee if you hire them to do the work; others apply it toward the final bill. Ask about this when you call.

A good estimate also tells you how long the work will take, what materials will be used, and whether any permits are required. If the estimate is vague—just a total with no breakdown—ask for more detail. You have the right to understand what you are paying for before you agree to it.

Common plumbing jobs and what they typically involve

Do It Right Construction handles a range of plumbing work. Repairs—fixing a leaky faucet, unclogging a drain, or patching a burst pipe—are usually the quickest and least expensive jobs. Replacements, like installing a new water heater or replacing old galvanized pipes with copper or PEX, take longer and cost more because they involve removing the old fixture or line and installing new materials.

New installations for additions or renovations require more planning and often require permits from your city or county. Emergency calls—a burst pipe at midnight or a backed-up sewer line on a Sunday—typically cost more than the same work scheduled during business hours because the contractor is responding outside normal operating times.

When you describe your job to Do It Right Construction, be as specific as possible. Instead of "my kitchen sink is slow," say "the kitchen sink drains slowly but the bathroom sink drains fine." That detail helps the contractor diagnose the problem faster and give you a more accurate estimate.

Understanding labor costs and material markups

Plumbing contractors charge for labor in one of two ways: an hourly rate or a flat fee for the entire job. Hourly rates in South Carolina typically range depending on the contractor's experience and your location, but you should ask Do It Right Construction what their rate is before work begins. Flat fees are common for straightforward jobs like replacing a faucet or unclogging a drain, because the contractor can predict how long it will take.

Materials—pipe, fittings, fixtures, sealant—are usually marked up by the contractor. This is standard practice and covers the cost of keeping materials in stock, handling them, and guaranteeing they work correctly. A typical markup is 20 to 40 percent above the contractor's cost. You can ask Do It Right Construction whether they charge a markup and what it is, though they are not required to disclose their cost.

If you want to supply your own materials, discuss this with the contractor before work begins. Some contractors will not use customer-supplied materials because they want to stand behind the quality and warranty of what they install. Others are willing to do it but may charge a lower labor rate or require you to sign a waiver.

What happens if something goes wrong during or after the work

Before work starts, make sure you have a written contract that includes the scope of work (exactly what will be done), the total cost, the timeline, and the payment terms. This contract protects both you and Do It Right Construction by making clear what each of you is responsible for.

If a problem comes up during the work—the contractor discovers additional damage, or the job takes longer than expected—they should contact you and explain what happened and how much it will cost to fix. You have the right to decide whether to proceed or to stop the work.

After the work is done, most plumbing contractors offer a warranty on their labor (usually one year) and the materials they install may come with a manufacturer's warranty. Ask Do It Right Construction what warranty they provide and get it in writing. If something fails within the warranty period, the contractor should repair or replace it at no cost to you.

Payment methods and what to do before paying in full

Most plumbing contractors accept payment by check, credit card, or bank transfer. Some require a deposit before they start work—typically 25 to 50 percent of the total estimate—and the remainder when the job is finished. Others bill you after the work is complete. Ask Do It Right Construction what their payment policy is when you get the estimate.

Before you pay the final bill, walk through the completed work with the contractor. Make sure everything works as promised, that the area is clean, and that any old materials have been removed. If you notice a problem, point it out before you pay. Once you have paid in full, it is harder to get the contractor to come back and fix something.

Keep all receipts, invoices, and the written contract. These documents are important if you ever need to file a complaint with the DLLR or if you need proof of the work for insurance or a home sale.

How to file a complaint if you are not satisfied with the work

If Do It Right Construction did not complete the work as promised, charged you more than the estimate without your approval, or did work that does not meet South Carolina's plumbing code, you can file a complaint with the Department of Labor, Licensing and Regulation. The DLLR investigates complaints against licensed contractors and can take disciplinary action if the contractor violated the law or their license terms.

To file a complaint, contact the DLLR's Plumbing Contractors Board with details of what happened, copies of your contract and invoices, and photos if applicable. The process takes time—usually several months—but it is a formal way to document the problem and potentially recover money or force the contractor to fix the work.

Before you file a formal complaint, try to resolve the issue directly with Do It Right Construction. Many problems can be fixed with a phone call or a follow-up visit. If the contractor is unresponsive or refuses to fix the problem, then the DLLR complaint process is your next step.

Frequently Asked Questions

How do I know if Do It Right Construction is licensed?

Search the South Carolina Department of Labor, Licensing and Regulation website using the company name or license number. The search results will show whether the license is active and whether any complaints are on file. You can also ask the company directly for their license number and verify it yourself.

What should I do if the estimate is higher than I expected?

Ask Do It Right Construction to break down the estimate line by line so you understand what you are paying for. You can also get estimates from other contractors to compare. If the high cost is because of unexpected damage the contractor discovered, ask for photos or an explanation of why the work costs more than you anticipated.

Can I negotiate the price or ask for a discount?

You can always ask, but plumbing contractors typically do not discount their rates significantly because labor and materials have fixed costs. You may have better luck negotiating if you are hiring them for multiple jobs or if you can schedule the work during their slower season.

What if the plumber damages something else in my home during the work?

The contractor should have liability insurance that covers accidental damage. Ask Do It Right Construction for proof of insurance before work begins. If damage occurs, report it immediately and get it in writing. The contractor's insurance should cover the repair.

How long does plumbing work usually take?

It depends on the job. A simple repair like fixing a leaky faucet might take an hour. Replacing a water heater usually takes three to four hours. Major work like replacing old pipes or installing a new bathroom can take several days. Do It Right Construction should give you a timeline in the estimate.